Every Lakewood Ranch Concrete project carries a written workmanship warranty on our labor, effective from the date of substantial completion (the final walkthrough). The warranty is yours as the homeowner, and it’s honored by us, in person, by the same crew that did the work.
What’s covered
Anything attributable to the quality of our installation:
- Surface failures that trace back to base prep we performed — settling or sinking from inadequate compaction.
- Cracking outside the engineered control and expansion joints that is attributable to our forming, jointing, or reinforcement.
- Paver field movement, dipping, or rutting attributable to base or edge-restraint work we installed.
- Joint sand failure or edge-restraint detachment on paver installs within the warranty period.
- Finish defects (delamination, flaking, or peeling of stamped color or sealer) attributable to our application.
- Drainage that doesn’t perform as designed because of slope we set incorrectly.
- Any other workmanship-related failure that traces back to our crew.
What isn’t covered
Three categories, all of which we’ll talk through on the estimate:
- Hairline and shrinkage cracking. Concrete is a material that cracks — that’s why we install control joints. Fine hairline cracks and minor shrinkage cracking are normal and are not a workmanship defect. We design the joints to control where the larger cracks go.
- Damage from misuse or abuse. Driving heavy equipment, trucks, or dumpsters onto a residential-rated slab or paver field; chemical spills; dragging heavy objects; or improper pressure-washing — none of those are workmanship issues.
- Acts of nature and ground movement. Hurricane and flood damage, sinkhole or major settlement events, root heave from trees, lightning, and structural movement of the home — the surface isn’t designed to withstand those, and the warranty doesn’t pretend to either.
How to make a claim
Call or email us. That’s it. We’ll come out, inspect the issue, and if it’s a workmanship problem we make it right — no run-around. If we determine it’s not a workmanship issue (normal hairline cracking, a material issue, misuse, or an act-of-nature event), we’ll tell you so clearly, explain why in writing, and quote any repair work separately.
What stays in your job file
Every job we complete leaves the homeowner with documentation that is your warranty trigger:
- The signed agreement showing scope and pricing.
- Photos of the base prep, forming, and reinforcement before the pour or paver install.
- Pre- and post-project photos of the work area.
- The mix / material and finish spec used.
- The signed final walkthrough form.
- The written workmanship warranty with the start date and term.
Keep the file. If anything comes up within the warranty period, that’s your proof.
Fully insured
Beyond the workmanship warranty, we carry insurance on every job and can provide a certificate to your HOA or association on request before work begins.